What personal information we collect
We collect the following personal information that you choose to provide us on our website:
First name and last name
We may also collect personal information that you give us during your communication with us regarding our services, such as technical support threads. In addition to the above, we may need to use your personal information for audits and compliance with our legal obligations under applicable law.
We will never use your personal information for any other purposes.
Why we collect your personal Information
We use your data for a number of purposes:
To operate and maintain our service
To notify you about changes to our service
To provide customer support
To gather analytical data to improve our service
To monitor the usage of our service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods or services we provide
How we collect your personal data
The third party tools we use on our website will only insert cookies and other tracking technologies if consented by you. We track your consent once you click ‘Accept’ on our Privacy Centre. You can manage your permissions by using the box below:
Service Providers we use to collect data
We employ third party companies and individuals (“Service Providers”) to facilitate and make our website accessible to our visitors. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use a 3rd party analytical softwares to gather statistical information about our website visitors. The plugins we use include:
We use plugins to measure and personalise content. These plugins may share content you provide to 3rd party. The plugins we use include:
4.3. Social media
We use social media tools on our website to enable sharing from our website. These plugins may share content you provide to 3rd party. The plugins we use include:
Location and transfer of your personal information
Storage and deletion of your personal information
We will retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods. We will store your personal information for the period of providing our services to you. After that, we will erase all your personal information that we have, except when we need to keep such information for a longer period to comply with applicable law or resolve disputes.
We will retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Following the deletion of your personal information from our database, the related backup data will be deleted, generally within 7 days.
Security of your personal information
We take appropriate technical measures for keeping your personal information confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorised disclosure or access. We use technical safeguards measures including encryption, anonymisation, redundancy, backups, etc.
The security of your personal information also depends on your protection of your user account. Please use a unique and strong password, and keep your login credentials secret. Also, be sure to log out after having used our services from a shared computer.
Your rights as the owner of personal information
We will stop using your personal information without undue delay, unless such use is necessary to comply with our legal obligations under applicable law. You understand and accept that such a decision may significantly limit your use of certain features or functions of our services. If you would like personal information that you provided to us to be transferred to another service provider of your choice, you may obtain a copy of such information from us in a structured, commonly used, machine-readable format that supports re-use. If you would like us to transfer such information to the service provider directly, we will do so if this is technically feasible. To exercise this right to data portability, contact us as described above.
Links to Third-Party Websites
Protecting your Child’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with Personal Data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
We need to perform a contract with you, such as when you create a Policy with us
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
To comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the personal information we have on you
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
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